We offer an exclusive ‘Made For You’ Comfort Guarantee on all of our chairs. If you’re not 100% satisfied that your new Posture Care Chair is the most comfortable chair you’ve ever owned, then we will re-tailor, re-design or re-contour the chair until it is.
We’re able to make this guarantee because we tailor-make every chair using our unique multi-point measuring system. Our guarantee is one that no other competing manufacturer or retailer can match!
The Posture Care Chair Company is known for a high level of customer service during and after the sale. We are recognised for demonstrating an excellent level of empathy. We genuinely care about you and what your body needs to feel total comfort and relaxation. Our mission is to ensure that you are comfortable in all aspects, even if this means never having to leave your home during the purchasing process.
If any issues arise, it is our priority to arrange a comfort reassessment or help with any operating procedures. Our sales team will personally visit you at your home to alter the chair or bring it back to our workshop. We always adhere to our comfort guarantee. We will not stop until 100% comfort is accomplished.
25 year manufacturer’s warranty on timber frames (Tasmanian oak & industrial ply)
Up to 10 year manufacturer’s warranty on cushioning and padding
1 year manufacturer’s warranty on motors
3 year manufacturer’s warranty on electrical actions
3 year manufacturer’s warranty on manual actions
2 year manufacturer’s warranty on massage and heat units
3 year supplier warranty against fault.